Privacy
Your privacy,respected.
Draft for review. This page sets out the intended policy and must be checked and approved by Ceynatro Ltd (and, where appropriate, a legal adviser) before the online shop launches.
01Who we are
This website is operated by Ceynatro Ltd, registered in england & wales. We are the controller of personal data collected through this site. Contact: hello@ceynatro.com.
02What we collect
We collect only what you choose to send us: your name, email address, and the details you enter in our contact, trade enquiry, newsletter and checkout forms (including your delivery address and phone number, if provided).
We do not collect or store payment card details on this website.
03How we use it
To respond to enquiries, process and deliver order requests, supply trade customers, and — only if you opt in — send occasional news by email.
04Legal basis
We process your data to take steps at your request before entering into a contract, to perform a contract with you, for our legitimate interests in running our business, and with your consent for marketing emails, which you can withdraw at any time.
05Your bag and saved items
Your bag and saved items are stored in your own browser's local storage so they persist between visits. This information stays on your device and is not sent to us until you place an order request. We do not use advertising or tracking cookies.
06Sharing
We do not sell your data. We share it only with service providers who help us operate (for example, email and delivery providers), and only as needed.
07Retention
We keep personal data only as long as necessary for the purposes above and to meet legal and accounting obligations.
08Your rights
Under UK data protection law you can request access to, correction of, or deletion of your data, object to processing, and complain to the Information Commissioner's Office (ico.org.uk). To exercise your rights, email hello@ceynatro.com.